The Client Services team at HealthTech Connect is available to answer your questions, provide instruction on using the website, optimize your account configuration and support with any technical problems.
Our normal business hours are Monday-Friday from 8:30 a.m. to 5 p.m. Eastern time. However, please let us know if you require support outside of these hours and we will work to accommodate your request.
Phone Support: (401) 383-5660 ext. 231
Email Support: ClientServices@HealthTechConnect.com
Help: Registered users (when logged in) can access the Help section for FAQs, reference guides and additional support resources. Find the Help page by clicking Help in the top right navigation menu.
FAQ: Read our general FAQ to find answers to your questions.
Community: Find answers, provide feedback and interact with fellow users on the dedicated HealthTech Connect Community, powered by GetSatisfaction. Note: You will need to create a separate GetSatisfaction user account to make posts on the HealthTech Connect Community site.
Note: You will need to create a separate GetSatisfaction user account to make posts on the HealthTech Connect Community site.
If you're having trouble accessing your account, you can try resetting your password by following the instructions here.
For optimal user experience, we highly recommend upgrading from Internet Explorer 7 to the newest version of Internet Explorer if you are able to – or use an alternative browser like Google Chrome and Mozilla Firefox. Provided below are links to download the latest versions of these commonly used browsers.